Advising & Mentoring Staff | The Jeffries Center

New, current, or returning students are welcome to use our Advising & Mentoring services. When our students need to discuss their personal, educational, and career goals they meet with our Student Success Advisors (SSA’s) for support. These staff members are not academic advisors but work with academic advisors to ensure student success. The SSA’s are assigned to a targeted group of students (e.g., first year, Educational Opportunities Program (EOP), and President’s Award Program (PAP)) students before classes begin.

Students are introduced to their SSA and to our other academic support and retention services at a special seminar focused on student success during orientation week. Students are encouraged to meet with their advisor on a biweekly or monthly basis to monitor their academic progress. While working together the SSA will advocate and guide students to critically think to make informed decisions as they define and achieve academic success.

Advisor Responsibilities

Serves as an advocate and resource in helping students learn how to set realistic goals and get acclimated to the university.

Remain informed about new majors, minors, certificate programs, deadlines, and important dates.

Provide accurate information about policies, procedures, and requirements.

Create positive working relationships with students, staff, and college partners across campus.

When appropriate refer students to other University resources and services.

Mentoring Session Outcomes

Students will be encouraged to make decisions that support their goals, abilities, aspirations, and successful degree completion.

Students will be positively influenced to get involved on campus and exposed to preprofessional opportunities that will lead to enhanced student success.