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New, current, or returning students are welcome to use the Jeffries Center Advising & Mentoring services. When students need to discuss their personal, educational, and career goals they meet with our Student Success Advisors (SSA’s) for support. These staff members are not academic advisors but work with academic advisors to ensure student success.

Students are introduced to the SSA's and to our other academic support and retention services at our Jeffries Center Welcome Seminar focused on student success during orientation week. Students are encouraged to meet with a Jeffries Center Advisor on a biweekly or monthly basis to monitor their academic progress. While working together, the SSA will advocate and guide students to critically think and make informed decisions as they define and achieve academic success.

All Illinois students who would like additional guidance are encouraged to meet with us during our daily Drop-In Advising & Mentoring hours at the Academic Service Programs building (ASP) located at 1103 W. Oregon Street, Suite E, Urbana, IL, and various campus locations (see schedule below). Students will have the opportunity to meet with a Jeffries Center staff member daily on resources and support for their academic success. Even when a student is excelling academically, we are there to help students reach beyond their coursework to experience all the University has to offer. Students have the option of scheduling a virtual appointment (via Zoom or Teams) or an in-person appointment with a Student Success Advisor.

Drop-In Schedule

Time / Day Monday Tuesday Wednesday Thursday Friday
9:00am – 12:00pm
TJC Location
Robert Wilson
TJC on John

Stephanie Hamilton 
ASP

Sharda Pascal
TJC on John

Josh Brown
ASP

BY APPOINTMENT
1:00pm – 3:00pm
Cultural House (Bi-weekly) 
Robert Wilson
NAH
Josh Brown
La Casa
Kimberly Eiermann 
BNAACC

Monica Brigham
La Casa

Sharda Pascal
GSRC
Stephanie Hamilton 
BNAACC
BY APPOINTMENT
1:00pm - 3:00pm
Housing (Bi-weekly)
Josh Brown
SDRP (Ikenberry)
Stephanie Hamilton
ISR
Sharda Pascal
FAR
Robert Wilson
PAR
 BY APPOINTMENT

 

Cultural Center Dates

Residence Hall Dates

Fall 2025

Spring 2026

September 2-5

September 15-19

September 29 - Oct 3

October 13-17

October 27-31

November 10-14

December 8-12

 

January 26-30

February 9-13

February 23-27

March 9-13

March 23-27

April 6-10

April 20-24

May 4-8

 

Fall 2025

Spring 2026

September 8-12

September 22-26

October 6-10

October 20-24

November 3-7

November 17-21

December 1-5

 

February 2-6

February 16-20

March 2-6

March 30-April 3

April 13-17

April 27-May 1

 

Drop-in appointments will occur at the Academic Service Programs building (1103 W. Oregon St., Suite E, Urbana, IL 61801), the Turner Student Services Building (610 E. John St., Suite 130, Champaign IL 61820) OR at the Cultural Houses/Residence Halls during embedded hours.

Please refer to the schedule above for locations and hours!

Students working together

Want to speak with a Student Success Advisor?

Appointments are available for all University of Illinois students.

Make an appointment today!

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Want online resources?

We've partnered with StudentLingo to provide 24/7 access to academic resources open to all Illinois Students. Visit StudentLingo now!

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In 2024-2025...

1,037
Unique Students Served
3,643
One-on-One Meetings
49,000+
Total Points of Contact

Vision

We envision a culture of student excellence where participating students achieve their full academic potential and where mentoring services contribute to retention, persistence, and timely graduation in 4-5 years. To fulfill this vision, mentors will collaborate with academic advisors and other campus personnel to conduct meaningful mentoring experiences.

Mission

The Advising & Mentoring mission is to deliver world-class and empirically-based academic mentoring services that enable the University to fulfill its mission of student excellence, retention, and timely graduation.

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Services

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Mentoring services are designed to retain students and to provide them with sufficient academic skills that will ensure their timely graduation by:

  • Listening to students’ concerns and issues before connecting them with the most appropriate campus resources
  • Teaching students how to solve problems in a timely manner
  • Empowering students to be their best advocate
  • Advocating for students as needed

Mentoring services include, for example:

  • Academic enrichment workshops
  • Advocacy
  • Assistance with study abroad applications
  • Group mentoring sessions
  • Individual mentoring sessions
  • Information dissemination
  • Personal development workshops
  • Referrals

Learning Outcomes

As a result of participating in Advising and Mentoring services, students will be able to:

  • Identify multiple campus resources to answer questions or to solve problems they may be experiencing.
  • Identify multiple campus programs and services that can help them achieve their academic goals.
  • Identify multiple key contacts in their college when declaring a major.

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A&M Signature Programs & Collaborations

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UNDER CONSTRUCTION

Questions about the Academic Service Programs?

1103 W. Oregon Street, Suite E
MC-055
Urbana, IL 61801

 

The office entrance is in the back of the building (just behind Dubai Grill) and can be accessed from Oregon Street across from the Krannert Center for the Performing Arts.

If you need more information about tutoring, review sessions, study skills and supplemental instruction study, or study groups, please contact us!